Guidelines for the Act on Specified Commercial Transactions
Shop name |
SoftLoop |
Representative |
Ahryong Choi |
Location |
Hyundaiville 5-101, 8-6 Yonggu-daero 2790beon-gil, Suji-gu, Yongin-si, Gyeonggi-do, Republic of korea |
Phone Number |
010-4254-4518perating hours: Weekdays 10:00 AM to 5:00 PM (Excluding Saturdays, Sundays, and Holidays)*Please note that connections may be difficult. If you need immediate assistance or are contacting us outside of office hours, kindly reach out to us via email. |
Email Address |
info@softloop.shopWe will respond within 2 business days (excluding Saturdays, Sundays, holidays and special holidays such as year-end and New Year holidays). |
Sales Price |
Please refer to each product page for details. |
Necessary Fees Other Than Product Cost |
Shipping fee (Varies depending on the order details and delivery address) |
Payment Method |
Credit card payments that are available with Shopify payments |
Payment Deadline |
Payment will be confirmed at the time of placing the order. |
Product shipping time |
The product will be shipped within the deadline stated on the product page or 15 business days from the order date (excluding weekends, holidays and special holidays such as year-end and New Year holidays). Depending on the stock situation and transportation conditions, it may take additional days. |
Return and exchange |
After the product has been shipped, we do not accept returns or exchanges due to customer preferences. If there is a defect in the product, we will cover the return shipping costs. |